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PATIENT STORIES

Dr. Wcislak strives for patient's to have a compassionate experience where they feel comfortable, listened to, and their problems addressed. For further experiences, please visit HERE to view more experiences on HealthGrades with Endocrine Surgeon Dr. Susan Wcislak.

I was referred to Dr. Wcislak because I needed a parathyroid gland removed after learning I had an adenoma. I was very dissatisfied with my general endocrinologist, and came in believing I was being forced to have a procedure I didn’t need. I was also scared. The day I met Dr. Wcislak changed my opinion because she literally took her time with me and showed me compassion that I’ve never seen from a doctor before, and I’ve been in healthcare since 2007. She spent almost 90 minutes with me. She did an ultrasound of my parathyroid and thyroid, explained what I was seeing, and answered all of my questions along with my husbands. She went through the details of the surgery, prepared me for what to expect, and gave me her personal contact information for any questions. Currently, I’m a travel nurse, and I was in Arizona for 3 weeks for the holidays. The doctor (and her team) bent over backward to have me in surgery seven days later because I needed to leave for Tennessee in ten days. I met her in the pre op area, she answered all of my questions and helped get me comfortable before the procedure. After the procedure she updated my husband. That night she called me, and did agin two days later. She wrote labs for me to take to TN with me. She even scheduled a FaceTime for my follow up appointments. Seriously, this woman is amazing and if she could be my doctor for everything, I would never look for another doctor again.

Heather I
Google, Mar 2022

Dr. Wcislak was incredibly kind, listened to all of my concerns, and answered all of my questions. No one ever wants to get any kind of cancer diagnosis. My endocrinologist referred me to their office. Once I met with Dr. Wcislak, I felt 100 times calmer. She explained how the thyroidectomy would go and what I could expect, as well as my prognosis. I felt extremely comfortable with her and would absolutely recommend her to anyone that needs to see a thyroid surgeon.

Rachel P
Google, Nov 2021

I lived with Hashimoto's disease for about 5 years. I experience all of the usual symptoms including several bouts with hive that would last from 8-12 weeks. During that period of time I had developed nodules on my thyroid. Initially they were not a big deal, and all of the biopsy's were negative. However, the nodules began to grow over the past 2 years at an unusually fast pace and the biopsy's came back inconclusive. That is why, in consultation with my endocrinologist and Dr. Wcislak I decided to have my thyroid removed.
Once the decision was made to have the thyroidectomy, Dr. Wcislak was fantastic with walking my wife and I through the entire process from beginning to end. It was extremely helpful for my wife to see the ultrasound of my thyroid and how damaged it was and having Dr. Wcislak walk us through the process from preop to post. Know what to expect was really comforting. She even gave me her personal cell phone and called me both preop and post.
It has been about 6 weeks from surgery, and I feel great. I just had my hormones checked and TSH, T4 and T3 are all in the normal range. Dr. Wcislak and her surgical team were amazing. Vocal cords weren't touched, parathyroid intact and the scaring is near invisible.
I can't believe I am saying this, considering I had a body part removed, but the process was great. Dr. Wcislak did fabulous work and I am grateful.

Dale N
Google, Oct 2021

REVIEWS

Patient testimonials with their experiences with Endocrine Surgeon Dr. Susie Wcislak

AMBER G

Google, July 2022

I am at 5 stars with Dr. Susan Wcislak. She was recommended by my endocrinologist and she is an incredible surgeon. She had explained the process and choices for my thyroidectomy. She was with me every step of the first appointment and till after the surgery. Dr Wcislak had given me a wonderful experience from her office, surgery and the surgery went well! I was very nervous because this was a second round for me and Dr Wcislak has made me feel very comfortable about my whole journey. I recommend five stars! Amazing at what she does, my incision is not noticeable after six months. The surgery was a breeze. Thank you Dr Wcislak and Banner Ocotillo team for saving my life. Do not hesitate! Make your appointment with Dr Wcislak, you will not regret it.

ROB B

Healthgrades, June 2022

I had parathyroid surgery and was concerned and told her so. At our first meeting she took about an hour and slowly reassured me and answered any questions and no pressure at all. We talked about our dogs, etc. She made me feel comfortable. She has great training but at med school they don't teach people skills which are so important. At surgery she was also reassuring. She called to check on me, too. Besides great training she is what all doctors should be----caring about the patient and not treat us as another surgery. Highly recommend her.

JUDY S

Google, June 2022

Dr. Wcislak is the greatest doctor ever. I had nodules on my right thyroid and required a partial thyroidectomy. I was very nervous about the procedure. Dr. Wcislak always had the time to answer my questions. The surgery was done without any issues. I have never felt so comfortable seeing/talking to any doctor before. I would recommend her to anyone with thyroid issues.

KATHY K

Healthgrades, June 2022

I had parathyroid surgery with Dr. Wcislak in early 2022. I am so happy with my choice of her as my surgeon. I am a healthcare professional so choosing the right surgeon was important to me. I interviewed several before choosing Dr. Wcislak. She was so personable, knowledgeable and I felt comfortable under her care. She gave me a choice in healthsystem for the actual surgery; she works with them all. The surgery went so smoothly and I have no visible scar, which was an added benefit in my opinion.

DICHA M

Healthgrades, June 2022

I had a complete thyroidectomy done by Dr Wcislak. From start to finish it went perfectly. I haven't felt this good in two and a half years. So glad I was referred to her by my endocrinologist. It is now six weeks post surgery and the scar is barely visible. Believe me I was scared to have it done so glad I did. If you need help with thyroid issues call Dr. Wcislak office. You will be so happy you did.

SEEMA M

Healthgrades, June 2022

Dr Susan Wcislak is simply awesome!! I had a complete thyroidectomy done recently and Dr Wcislak has been caring, compassionate, knowledgeable and a true blessing all along, answering all my questions to my complete satisfaction. The scar is minimal, the follow-ups are smooth and the office staff is very responsive also. To say that I highly recommend her would be an understatement.

OFELIA G

Google, May 2022

Saw Dr. Wcislak for parathyroid issues. She listened/validated my concerns and explained everything about my condition and what needed to be done. Had parathyroidectomy on 12/31/2021 and doing so much better! She is very personable, warm, caring and an excellent doctor. I highly recommend her and her team:-) You rock Dr. Wcislak! Thank you!

ALLIE G

Google, Feb 2022

Dr. Wcislak made the uncomfortable, comfortable. I was referred to Arizona Thyroid and Parathyroid by my endocrinologist who found a nodule on the right side of my thyroid. From my consultation, to the biopsy, and the decision to proceed with a partial thyroidectomy, Dr. Wcislak was right by my side. She listed to my questions and made sure I understood her answers and my options. Currently, I am 2 months post-op and my tiny scar is healing great!

CJ

Healthgrades, Feb 2022

I was referred to Dr. Wcislak and came in very nervous and stressed. I didn't know what to expect and what the near future looked like. Not only did Dr. Wcislak greet me with such confidence but made the experience very personable, explaining everything with ease and what to expect with a partial thyroidectomy. The entire process was smooth and Dr. Wcislak and her staff were amazing in ensuring I was comfortable and addressed all my concerns quickly. Because of their professional and calm demeanor, I went in to the procedure with absolutely no stress or anxiety and had an excellent recovery. I am so thankful for Dr. Wcislak and the entire team.

NANCY F

Google, Feb 2022

I received a suspicious ultra sound and was referred to Dr Wcislak by my naturopath for an expert evaluation and biopsy. After going to her website to read her bio I couldn't wait to meet her. She is truly better than any written description! She is all business when it comes to treating you with a compassion and confidence that leaves you filled with hope. I can't imagine anyone better skilled at what they do! My surgery was not easy and I just received the best blood work I could even imagine! Jorge is so kind and helpful, they all just really took care of me like I am family.

NANCY B

Google, Jan 2022

I would like to thank and recognize Dr. Susan Wcislak! From the moment I met her, I appreciated her knowledge and honesty! I also appreciate how quickly she got in me in for my appointment (due to the circumstances). She understood that the waiting in the hardest part and agreed to meet me sooner. My surgery and recovery went well. I also appreciated the time spent with me and how she shared the detailed important results in a way I could fully understand. I wish all the best to you if you are reading this and have a health concern.

ELIZABETH L

Google, Dec 2021

Dr. Susie Wcislak took care of me from the moment I walked into her office. She listened to all my concerns, she even did an ultrasound of my thyroid in that 1st visit giving me peace of mind. After undergoing a thyrodectomy she has been there all the way, she will answer your calls and your emails. Dr. Susie is just an amazing person and such an amazing surgeon, she has saved my life and i would recomend her to anyone.

JANNA W

Google, Nov 2021

Dr. Wcislak was so amazing! Nobody wants to hear the cancer diagnosis, but she explained everything so thoroughly and with such care and compassion! I even had to reach out for emergency questions on a weekend and she was so quick to respond and help out immediately. I cannot recommend her enough!!!

WILLIAM R

Google, Nov 2021

Dr. Susan Wcislak is an exceptional surgeon who follows through on every detail and issue. The office staff, overall experience, and attention to detail is amazing. Her caring attitude and knowledge ensure the patient has the best outcome possible. I highly recommend her.

LAUREN C

Google, Nov 2021

I had a total Thyroidectomy in October with Dr. Wcislak, she was fantastic! She was very through and made sure to answer all questions. I never felt pressured to have surgery but she definitely reassured and eased my concerns the whole time. Dr. Wcislak was ALWAYS available when I did have post op concerns, yes even over the weekend! She regularly checked in to make sure I was doing okay and to discuss my lab results.

JAN K

Google, Oct 2021

Dr. Wcislak was everything I was looking for in a doctor.
She was a great listener, compassionate, reassuring, and extremely professional.
She was very thorough in explaining the procedures and I was so pleased she did them herself.
She came highly recommended to me by another doctor and she outperformed!!

LANELLE B

Google, Sept 2021

Dr. Wcislak is the best! She went above and beyond for me every step of the way. I had a total thyroidectomy and central bilateral neck dissection due to thyroid cancer. She not only did an incredible job with my surgery, but she even called other specialists to help me get seen sooner for some other underlying health issues I have. She has amazing bedside manner and truly cares about her patients. After my surgery the pathology report came back with clear margins and I am cancer free! If you are in need of endocrine surgery, there is no one I would recommend more than her. She is professional, skilled, and compassionate. I don't write many reviews, but she deserves every one of these 5 stars!

JULIA T

Google, Sept 2021

After being diagnosed with Hyperparathyroidism and Hypercalcemia, I was told I was going to need surgery to remove the adenoma on my parathyroid gland. I was extremely nervous about having the surgery, until I found the most understanding and caring surgeon,
Dr. Wcislak. She made this whole process so much better by explaining to me everything she was going to do. The parathyroidectomy went so smooth. By removing one of my glands, my PTH went down tremendously! My calcium dropped as well but after weeks of taking supplements, I’m at a healthy number. Recovery went pretty well. Just have to make sure you’re taking calcium supplements until your body can produce it fully on its own again. I’m 2 months post-op and my scar has already began to fade. All of my levels are looking amazing. I’m able to have my energy back, no bone pains and way less brain fog. So glad I had such amazing doctors to take care of me and make sure I’m always doing okay. They answered every question I had. I learned so much from this experience and I’m forever grateful for this surgery.

CHRISTA D

Google, Sept 2021

I was diagnosed with thyroid cancer and was referred to this practice for a thyroidectomy. Dr. Wcislak and her office staff have been great so far. My first appointment was perfection. I felt like she took the time to answer all my questions. She made me feel more informed and comfortable about having surgery. I was provided all the pre-op information. Dr. W called me the night before surgery to check if I had any other questions. She met with me before the surgery began and the next day before my release from the hospital. She did such a small incision and it looks great so far. (I am getting compliments.) I had my follow-up yesterday and again she answered all questions I had about healing and the pathology report. The practice is very organized and everyone at the office I have interacted with has been great. I highly recommend this practice.

TINA M

Google, Aug 2021

The medical rollercoaster of getting to the discovery and diagnosis of hyperparathyroidism has been a very frustrating and anxious period of time for me. However; the knowledge, expertise, and care I received once connected to my Surgeon and her office, set all of those feelings aside. Dr. Wcislak and her office team took the reins and really made me feel completely comfortable in the entire intervention process. I say it this way because Dr. Wcislak was very attentive to listening to my concerns, needs, and wishes and in giving me my options within the parameters of what must be done versus what could be done. I was a partner in my care plan design and never felt that I could not reach out and ask a question, ask for clarification, or change my plan. Her office is warm, welcoming and professional, as well as, attentive and complete in meeting my insurance needs and then communicating those to me. I met with Dr. Wcislak for my consultation, pre-surgery and the morning after. I also have completed my follow up and feel great. She has a kind heart, a warm and inviting demeanor and a steady hand of expertise.

JAMIE B

Google, Aug 2021

Can I just start off by saying Dr. Wcislak is second to none. Her well rounded big picture approach puts you at ease. She sits and explains your options, really giving the patient power through knowledge. She eased my anxiety riddle mind with her amazing bedside manner. You know when you meet her she does what she loves and it shows. Her team at her office are kind,caring, thoughtful, thorough. As soon as I got there, I knew she's the one.Dr. Wcizlak and I decided thyroidectomy was the way to go. Literally 3 weeks later was my surgery. The surgery center was again, just as amazing as the staff at her office. A little secret I asked every nurse (you know RNs) about Dr.W and they gushed about how awesome she is. The entire team she works with greets you with that same level of kindness, and compassion. There's not enough Dr.s like her. She changed my life for the better as a patient, as well as restoring my faith in navigating my health.

MIKE S

Google, July 2021

I met with Dr. Wcislak in May 2021 regarding nodules in my thyroid. She performed an ultrasound on my first visit and ordered labs right away.
She confirmed the results of a Fine Needle Biopsy and I had my Thyroidectomy surgery about a month after that first visit.
Her care quality and compassion are amazing. There were no questions left unanswered and she made me feel at ease about the surgery and outcomes. The scar is hardly noticeable and my quality of life has improved greatly.
The communication with the entire staff and Dr. Wcislak have been outstanding.
If you have decided that thyroid surgery is the best option for you I would highly recommend Dr. Wcislak. She has been an awesome health provider and partner for my health.

ROBERT O

Google, June 2021

My wife, Barbara, was referred to Dr. Wcislak as a consequence of having been diagnosed with hyercalcemia and likely parathyroid dysfunction. Dr. Wcislak made extensive evaluations of Barbara's condition and conducted several very insightful consultations with us concerning them. In order to correct Barbara's difficulties, Dr. Wcislak then performed two parathyroidectomies and re-ordered Barbara's medication protocols. The results were a resounding success; Barbara's condition was altogether corrected; and her quality of life was notably enhanced. Our entire experience with Dr. Wcislak was peerless. We found her exceedingly astute, efficient, caring, skillful, and congenial. We are very grateful to her, will eagerly return to her for treatment if necessary, and would recommend her without reservation and with great confidence to anyone in need of services pertinent to her specialty.

JIM O

Google, June 2021

Dr. Susie is the best. She fully explained all options before the surgery. Called me the night before to make sure all my questions were answered and I did not have any concerns. I have never had a surgeon do this before. Day of surgery she was there on time! Called my wife with all details of the procedure and what had happened during and after surgery. Post op visit was very thorough with understandable directions on moving forward. Overall the BEST experience I have had with a surgeon.

TINA R

Google, May 2021

Dr. Wcislak was warm and professional. She spent plenty of time listening to me and performed an ultrasound right then and there to diagnose me. I would definitely recommend her with any thyroid or parathyroid concerns you have.

POWELL F

Google, April 2021

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ANG T

Google, April 2021

When I first came to Dr. Wcislak for a consultation, I knew immediately that I was in the right hands. She and her staff exhibited the utmost professionalism and care at every visit. Dr. Wcislak answered all the questions I had about my diagnosis, and provided me with every possible treatment option available. After making sure I was fully informed and comfortable with my options, we decided a full thyroidectomy was the right course of treatment to take. Due to her outstanding working relationship with several valley hospitals, I was on the surgery schedule in less than 2 weeks time. Dr. Wcislak even took the time to call me personally the night before surgery to put any last minute concerns or questions I had at bay. The surgery itself was brief, it required one night stay in the hospital, and recovery was fairly speedy. The incision cite was minimal in size, blended in almost unnoticeably with my necklines, and the scar has healed exceptionally well.

I would highly recommend Dr. Wcislak and her staff to anyone in need of their services.

GWENN B

Google, March 2021

I am so impressed with Dr. Wcislak and the entire office staff. From the very first time I met with her I felt at ease. I had so many questions and everyone took time to make sure that I understood exactly what was going on with my thyroid as well as the procedure for removing it and what happens next. I am only 2 months since the TT and the scar is barely visible. People can't even tell I had anything done. I couldn't have asked for a better surgeon and team and I would highly recommend them to anyone who is needing a top notch surgeon

DEBBIE C

Google, Feb 2021

Thank you Dr. Susie! I couldn't have found a better surgeon, person or friend. She made sure I was prepared pre-op. But post-op was great! She followed me and made sure I was okay even though my situation had nothing to do with the surgery. I would highly recommend this practice. Love my Surgeon!

PATRICIA J

Google, Jan 2021

It was refreshing and reassuring to have a Doctor personally explaining each step of this surgery. Including calls to my home to check on me. I always felt watched over!

JODHA A

Google, Jan 2021

Dr. Susan is the Dr. for your Thyroid issues that you’ve been searching for. This office is not only professional and thorough but extremely pleasant and up to date. Dr. Susan answered all my questions and took away all my fears. She called me at home before my surgery to make sure I was ok. Can’t say enough. You’ll never be sorry for choosing her.

ELLE A

Google, Jan 2021

It is no surprise to me that Dr. Susan Wcislak has five stars across-the-board! She is by far the best Dr I have ever encountered! Very patient! You can feel that she sincerely cares about your symptoms even if it turns out that she isn’t the doctor that can help. She ordered necessary labs when no other doctor would and then continued to go above and beyond by accommodating my requests as well. I haven’t ever had a doctor ask me “do you have any more questions or concerns?” and genuinely want to know and proceed to answer each question with patience being sure I understood.

CHELSEA G

Google, Dec 2020

I have antibodies in Hashimoto’s and Graves Disease. I constantly fluctuated between high levels and low levels of TSH / antibodies, leaving me feeling frustrated and misheard. I incorporated a gluten free diet and personally did not notice any changes other than a constant change in my prescribed medicine. I was referred to Susan Wcislak. After an assessment in her office with an ultrasound and lab work I decided having my thyroid removed would be the best thing for me. Dr. Wcislak goes above and beyond to address questions and concerns before and after surgery. I am now three-months post op after a complete thyroidectomy and feel a weight lifted off my shoulder. The atmosphere is incredibly welcoming and upbeat with the employees and music they play in office. I definitely would recommend this surgeon!

MAGGIE M

Google, Dec 2020

Dr. Wcislak was a great find. Wonderful energy, exceptionally knowledgeable, reassuring and confident. She was a terrific communicator and I knew I was in good hands. It was a very easy Thyroidectomy, for me anyway. I highly recommend this place and Dr. Wcislak.

BRANDI K

Google, Oct 2020

Dr Wcislak is amazing!!! From start to finish,love the fact that she seems to care about her patients most of all!! I feel much better and am happy I chose them!!

CASSIE F

Google, Sept 2020

I was diagnosed with hyperparathyroidism on a Friday at noon by my doctor. That weekend I did a lot of research and found out that I absolutely had a tumor and the only cure was surgery.
I continued scouring the internet and found AZ Thyroid & Parathyroid, seeing all the positive reviews along with researching Dr. Wcislak and her medical background, I knew she was the surgeon for me!!
I called that Monday morning and had an appointment the next day.
When I arrived to the office the staff was so helpful and compassionate and their office is beautiful.
Dr. Wcislak spent so much time informing me of everything from my diagnosis, pre, during and post surgical procedure and answered any and all questions I had. She even was able to ultrasound my thyroid and parathyroids during my initial visit!
Dr. Wcislak's knowledge and competence in her skill made me feel so confident, any fear I had prior was gone after this initial visit.

Dr. Wcislak made sure I was ok and comfortable the entire time. Week following my surgery Dr. Wcislak continued to call me and check up on how I was doing. My follow up appointment came and once again Dr. Wcislak and her staff where amazing. Thank you all so much!!

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